The lettings & sales team
Work hard, occasionally play harder, that’ll be the lettings team.
Business Development[email protected]
Kirsty spends her days identifying new business opportunities, providing a consultancy service for residential investors interested in the city and nurturing relationships with potential new landlords.
Her time at FleetMilne has seen her take on a number of roles as she has risen through the ranks and, as a result, she has been able to build a broad industry knowledge based on a wide variety of perspectives. Her speciality lies in lettings and investors, in particular, find her expertise useful when considering the state of the current market and, more importantly, how their property will perform for many years to come.
Originally from Worcestershire, she fell in love with Birmingham when studying Events Management at the University of Birmingham. Such an immersive degree course required a huge amount of organisation, co-ordination and commitment and we knew those traits would make her the perfect FleetMilner when she joined us as a viewer in 2012.
Client Services Team Executive
Client Services Team Executive[email protected]
Kirsten joined the FleetMilne team in 2016 as our Front of House Executive. She is the first point of contact for our clients, tenants and visitors, and is responsible for keeping our website up to date with details of all of the properties we have on the market.
Originally from Essex, Kirsten has lived in numerous places – including a stint in Portugal in 2012 – and challenges herself to visit a different country every year. When she isn’t at home cuddling her beloved cat Mila, she is often out experiencing Birmingham’s extensive cocktail scene, shopping for shoes or exploring all the daytime attractions in the area.
Property Negotiator[email protected]
Jack is one of FleetMilne’s Property Negotiators; if you’re looking for a property to rent or buy in Birmingham, there’s a good chance Jack will be the one who deals with this for you. Having worked in retail in the city centre since he was 16, he definitely knows what the good people of Birmingham are looking for.
In his spare time, Jack is a fan of cooking and also loves reading and listening to music. He’s never one to turn down a trip to the pub at the weekend, to meet friends and catch up on life.
Looking ahead to the future, Jack would like to take up golf – no doubt Ben, FleetMilne’s resident golfer, could share a few words of wisdom on the matter – and has plans to spend some time travelling.
Property Negotiator[email protected]
Emily is one of the newest members of the FleetMilne family, joining as a property negotiator in March 2017. If you’re looking for a property to rent or buy in Birmingham, Emily is here to help find you a new home.
Emily grew up in Worcestershire, then headed to Surrey to study Management. After graduating in 2012, she lived in both Cheshire and London, but now she has well-and-truly fallen for Birmingham!
Outside of work you can generally find Emily enjoying some relaxing yoga or keeping herself fit – she is even training for a half-marathon! When she’s not working on her fitness, you’ll no doubt find her appreciating a glass or two of champagne.
Client Services Manager
Client Services Manager[email protected]
Gemma is the Client Services Manager for FleetMilne, leading the team responsible for providing the full management services to our landlords. Along with her team of Account Managers, there’s nothing she doesn’t know about our properties and the city centre rental and sales market in general.
Gemma has had various roles over the years with FleetMilne, so we can safely say she knows her stuff! Since starting at FleetMilne, Gemma has completed her NFOPP exams and now has a Technical Award in Residential Lettings and Property Management.
Senior Account Manager - Lettings
Senior Account Manager - Lettings[email protected]
Becky is the Senior Account Manager at FleetMilne; she is responsible for providing the full management services to our landlords. Along with the other Account Managers, there’s nothing she doesn’t know about our properties and the city centre rental and sales market in general.
Prior to joining us, Becky completed a four year degree in Events Management in Sheffield but couldn’t wait to get back to Birmingham to work. She is currently looking to purchase her first home in the countryside as she loves working in the city but enjoys going home to relax in the rural peace and quiet . Outside of work Becky likes to spend time with friends, family, her three dogs and cat. She can often be found out and about in the city, socialising and meeting new people but loves nothing more than walking her dogs and frequenting country pubs. Most importantly, Becky also holds the prestigious FleetMilne title of Queen of Reality TV and is our ‘go to’ person for all the gossip from her favourite shows.
Account Manager - Lettings
Account Manager - Lettings[email protected]
Annabel is an Account Manager for FleetMilne; she is responsible for providing the full management services to our landlords. Along with the other Account Managers, there’s nothingshe doesn’t know about our properties and the city centre rental and sales market in general.
Graduating from the University of Lincoln in 2010, Annabel completed a degree in social policy and, if university taught her anything, it was how to enjoy a good night out. When at home, Annabel enjoys nothing more than looking after her two rabbits – Pancakes and Mango – and pet turtles – Harold and Kumar – and when she gets any free time she can be found out and about in the city, socialising and meeting new people.
Account Manager - Lettings
Account Manager - Lettings[email protected]
Emily joined the FleetMilne family in March 2017 as an Account Manager; she is responsible for providing the full management services to our landlords. Much like the other Account Managers, there’s nothing she doesn’t know about our properties and the city centre rental and sales market in general.
As a born and bred Brummie, Emily has worked in the city centre since she was 16, from retail to radio stations, universities to law firms. So there’s not much she doesn’t know about Birmingham.
In her spare time, you can find Emily with her nose stuck in a book, blogging or spoiling her kittens Marco and Luna. She is also constantly updating her knowledge of Birmingham’s pubs and bars, which of course means plenty of beer, cocktails and live music.
And the rest
Let's call them the supporting cast.
Business Development, Founder, Owner
Business Development, Founder, Owner[email protected]
Nicola has always been the ambition behind the brand. She spends her time networking, driving the brand and setting up relationships across Birmingham. Her focus is making sure everyone is aware of the influence and data we have in the world of residential property in the city. As an entrepreneur, she has a lot of great ideas, but needs a strong team around her to ensure delivery on all levels, which she has spent a decade gathering.
Nicola also has a million interests outside of work: she’s currently Chair of the Jewellery Quarter Neighbourhood Planning Forum, one of the Board Members at Colmore BID, a Trustee of The Birmingham Hippodrome and has long been a mentor to younger talent. She’s also won a number of personal awards including Birmingham Young Professional of the Year ‘Entrepreneurial’ winner and the Institue of Director’s Emerging Talent award in 2007.
Nicola is a sworn city girl – a die hard Jewellery Quarter fan, with its eclectic mix of people, property and eateries. There’s not an inch of it she doesn’t know!
Managing Director[email protected]
Ben is our Managing Director; if Nicola is the ideas behind where the business is going, then think of Ben as the sat nav which helps us get there. Being more office based than Nicola, if there’s anything the team needs technical advice or support with, Ben provides it. He is also the main point of contact for our large corporate clients and is charged with delivering them an easy life as landlords. Ben has also become the ‘go to’ man for the city’s football clubs when their new players arrive and need somewhere to live, though we’re not sure how he’s managed this given his questionable choice of Coventry City as the club he keeps buying season tickets to watch…!
Away from the office Ben is a great advert for all we do; he still lives in the city centre, he got married in Digbeth in 2011 and is now introducing his little boy, Hartley, to all that Birmingham has to offer – that should keep him nice and busy..!
Branch Director[email protected]
Irma is our Associate Director; she is the friendly yet professional face behind all of our teams here at FleetMilne. Having worked her way to the top, she has experienced working at every level, and is therefore not only a great support to all employees, but sensitive to the needs of clients and tenants alike. Although she is not as front facing as she used to be, she is now spending more time ensuring that all processes are followed correctly and still likes to grab any opportunity to get stuck in with helping solve any problems that may come up.
Irma is FleetMilne’s very own Italian export. True to her culture, she talks and eats, a lot! Irma has a two little girls, who are currently excelling at all of the above. It’s early days, but Mirella and Ariana are already a future FleetMilners in the making!
Associate Director - Operations
Associate Director - Operations[email protected]
Jennie is our Associate Director for HR, Recruitment and Internal Operations. She works with Ben, Nicola and Irma to ensure everything is running smoothly, and everyone has the advice and support they need to enjoy their FleetMilne life.
Even away from the office, our HR director is all about the details. She is fanatical about grammar and spelling and sometimes emails editors of national magazines when she spots a mistake in one of their publications. (She is yet to receive a response from any editors, but remains hopeful)
A proud Brummie, she was born and raised in Harborne and now lives in the city centre. Despite enjoying the bright lights and cosmopolitan buzz of city life, JD is a fan of “proper pubs” and regularly frequents such establishments for gigs or pub quizzes.
Being a member of Colmore Business District’s Community Building working group gives JD the opportunity to really promote her beloved Birmingham to the business community. She loves a good networking event, and can often be found out and about in the city, making new friends and catching up with old ones.
Associate Director - Marketing
Associate Director - Marketing[email protected]
Marc joined FleetMilne in May 2015 as our Associate Director for Marketing. His extensive career has seen him take in a huge range of roles and experiences, all of which he uses to continue improving the marketing output of FleetMilne.
A Wolverhampton Uni graduate, he is married to Lauren, with whom he has a 3-year old son who prides himself on hiding anything of value. Despite living in Birmingham his whole life, he is an avid Chelsea fan and, as a result, holds all football bragging rights in the office by a country mile. His family extends to the animals in his life and he greatly enjoys walking his dog George and bowing to the demands of his cat Chilli.
His love of cake and chocolate did him no harm in the early days at FleetMilne and, if he’s not at work, watching the football or keeping his family out of trouble, you’ll probably find him at a gig (most likely, Foo Fighters or Blur) or getting up at all hours to watch the F1.
Marketing Executive[email protected]
Jayde is the newest member of the FleetMilne team, joining in January 2017 as Marketing Assistant. With a degree in Photography and Film, she will be taking over our social media channels as well as helping out Marc with improving the marketing output of FleetMilne.
Having relocated from Scotland, she is just getting to know (and love) Birmingham! Outside of work, if she is not exploring her new city, you can find Jayde taking photographs, playing games, drinking excessive amounts of tea or blogging about her favourite lipsticks of the moment.
Operations Executive[email protected]
Dulcie is FleetMilne’s Operations Executive; she has the vital responsibility of ensuring the bookkeeping activity for the company is always 100% accurate. She has recently completed her AAT Level 4 Professional Diploma in Accounting and is looking forward to developing and honing her skills.
Away from the office, Dulcie is kept busy looking after her three children aged 9, 7 and 4 – she is still trying to perfect the art of child wrangling! She loves spending time with her family, attending a seemingly endless amount of social functions and children’s birthday parties. Dulcie loves to read a good book and thoroughly enjoys her part time role as a librarian, along with walking, swimming and traveling.